How does auto-upgrade / downgrade work?
by Kim Snider - Get free updates of new posts here
Exceeding the established usage thresholds, for average daily leads processed or total contacts, will cause the customer’s plan to automatically upgrade to the next Sync2CRM Plan at the next billing cycle, if monthly, or immediately, if annual. Likewise, if we can move you to a less expensive plan, we will.
For more information, please see our Billing Policy and/or End User License Agreement (EULA)